Whether it's account setup, payments, bonuses, or a technical issue — we're here for you every step of the way.
Select your issue from the categories below
Learn everything about creating a new account, the required information, and the verification process.
View DetailsHow to deposit and withdraw via Mobile Pay, Nagad, Rocket, and USDT — including methods and processing times.
View DetailsRules and conditions for claiming welcome bonuses, cashback, reload bonuses, and VIP perks.
View DetailsHelp with Android APK download, iOS installation, login issues, and app updates.
View DetailsHow to place bets, live betting rules, casino game rules, and Sports Betting guides.
View DetailsPassword changes, two-factor authentication, account security, and personal information protection.
View Details
Our support team is available seven days a week, twenty-four hours a day
For the fastest help, use live chat. Average response time is just 2 minutes.
Avg. 2 minutesFor complex issues, email us at support@dhani88.app. You'll typically receive a reply within 2–6 hours.
2–6 HoursJoin our official Telegram channel — get promotion updates and support all in one place.
Active 24/7When starting out with online betting, it's natural to have a lot of questions — how to open an account, how long a Mobile Pay deposit takes to reflect, what the bonus terms are. Searching for answers to all of this can waste a lot of time. The dhani88 Help Center was built specifically to cut through that hassle.
From the moment you join dhani88 to your daily betting — if you run into any issue along the way, our support team is always ready to help. You can reach us from Dhaka, Chittagong, Sylhet, or anywhere else in the country, in plain, easy-to-understand language.
Our support team understands that payments are the top priority for users in Bangladesh. That's why any deposit or withdrawal issue is treated with the highest urgency. Most payment issues are resolved within 15 minutes.
💡 Tips: Before contacting Live Chat, have your account ID and transaction number ready. This helps resolve issues much faster.
Dhani88 has put together a special onboarding guide for new players, walking you through everything step by step — from registration to placing your first bet. The guide is written entirely in Bengali, so you won't have any trouble following along.
Users often need support late at night or in the early hours — especially during live matches. dhani88's live chat is active 24 hours a day, 7 days a week. Even at 2 AM, connect to chat and a support agent will be with you within 2–3 minutes.
Dhani88 believes that great service means more than just great games — getting help when you need it matters just as much. That's why we're constantly improving the Help Center, adding new guides, and training our support team to ensure you have the best experience possible.
Log in to your dhani88 account and click the "Deposit" button.
Choose whichever works for you — Mobile Pay, Nagad, Rocket, or USDT.
Enter the deposit amount. The minimum deposit starts from ৳200.
After sending from Mobile Pay/Nagad, paste your transaction ID into the form.
Your balance is typically credited to your wallet within 5–10 minutes.
Follow these tips to keep your account secure
Use a password of at least 8 characters — combining uppercase letters, numbers, and symbols.
With OTP verification enabled, no one can access your account even if they know your password.
It's best to avoid logging into dhani88 from a cybercafé or someone else's phone.
The dhani88 support team will never ask for your password.
If a login is detected from a new device, you'll receive an instant notification on your phone.
General Information on Deposits & Withdrawals
The Questions We Get Asked the Most
Dhani88 believes betting should be fun, not stressful. If you feel that betting is having a negative impact on your life, please visit our Responsible Gaming view the page or contact support. We offer self-exclusion and deposit limit settings.